Frequently Asked Questions (TLM)
FAQs for the TLM side of Findd's platform
By Findd and 1 other2 authors40 articles
- Where Can I View the Audits For an Employee Accrual?
- How can I limit the locations where my employees can punch on their personal devices?
- How Can I Be Notified If My Employee Sends Me a Note From Mobile?
- How to use Product Tours in Findd
- Can My Employees Send Me Messages About Their Timecards From The App?
- For location exceptions, what does "No Device Location" & "No GPS/Beacon" mean?
- How Can I Tell Who Last Edited an Employee Profile?
- What are Pay Groups and How Do I Make Them?
- I forgot my user email, how can I find it?
- I forgot my password, how can I reset it?
- What happens when GPS is set to OFF while Punching?
- Does Findd Mobile Facial Recognition Work Offline?
- How long will Punch History data store in my mobile app?
- Why Does My Device Show A Message For Re-Registration?
- What happens if an employee forgets to Punch-OUT?
- What Will Happen to My Employee Punches During Daylight Savings?
- I forgot my PIN and I cannot punch in. What should I do?
- When I punch out the system records a punch in instead?
- My punches aren't showing in Grandd Central, but show as uploaded on device?
- How can I reset another account user's password?
- What permissions need to be enabled on my device to use the Findd Mobile App?
- What is a Timecard Audit Report?
- How can I delete Face Spaces?
- What does Hierarchy Navigation mean?
- How can I add an employee email to Grandd Central?
- Why aren't my punches uploading to Grandd Central?
- What does SYSTEM ROUNDED mean in an employees timecard?
- How can I view my employee's profile?
- Can I set up required breaks for my employees?
- How do I re-register an employee's facial recognition registration?
- Facial registration was conducted but the face spaces are not showing in Grandd Central?
- What are face spaces?
- Why does my device say Transfer when I want to Punch Out?
- How can I verify that my punches have been uploaded from my device?
- How can I add a location to a hierarchy?
- How do you change a device from clock mode to mobile clock mode?
- Minimum System Requirements for Mobile Application
- How to Register Facial Recognition on Devices
- How to View Timecards and Payroll-Based on Pay Group
- How Can I Process Payroll For a Single Employee?