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My punches aren't showing in Grandd Central, but show as uploaded on device?

Findd Sales avatar
Written by Findd Sales
Updated over a year ago

When your device is showing uploaded punches but the punches are not showing up on the employee's timecard it is most likely due to a device registration issue.

Navigate to the employees timecard and then select "Records." If some of the records show

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to the left of them, then they are being uploaded but not recorded in the timecard.

Click on the icon and it will display the following:

Error_Icon_Prompt.PNG

The solution to this issue is simple; delete the app and reinstall it. Proceed through normal registration steps again.

If this does not solve the issue you are facing, please contact support@findd.io and we will provide further assistance.

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