The system classifies Missing Punches as instances where there is an in-punch recorded but no corresponding out-punch, as shown below:

It doesn't matter whether one of the in-punches or out-punches is entered manually or through a device; all punches will still be reflected in the employee’s Timecard and Records.

To view missing punches, navigate to the Timecards section, where the Missing Punches column displays the number of missing punches for the specified employee.

Before adding missing punches you need to ensure that you have admin permission to Edit Timecards. You also need to be aware that your Timezone and Account Timezone may differ and should be considered in your edits. This is to prevent discrepancies with the time punches.

​Steps

1. From the Dashboard page, click on the Timecards tab to view the missing punches.
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2. Open the timecards of an employee with missing punches by clicking on the respective employee's row.

NOTE: Red punches indicate manual entries or changes, while gray punches indicate entries made via a device.
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3. To add the missing punches, click either the "+OUT" or "+ADD" link for the same day, and a pop-up will appear.
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4. From the pop-up, input the desired time-out punch. Ensure that all details, including location and date, are accurate to correctly pair the out-punch with the corresponding in-punch. Click "ADD PUNCH."

5. The entered punch has now been added and paired with the punch in from the same day.

You can now view the total worked hours based on the in and out punches entered.

"Reg" denotes Regular Working Hours.

"OT1" signifies Overtime Working Hours.

"Total" represents the combined hours of Regular and Overtime.

6. You can also add missing punches by navigating to the "Employees" tab. Click on the employee with a missing punch, and you will be redirected to the employee’s timecard page.
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7. Click the “+OUT” or “+ADD” link and enter the punch details.
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