When the Findd application is conducting the facial recognition, a percentage match is made between the person punching and the system's knowledge of that specific employee's face.

By default, if that percentage is greater than 95% then we are confident that the correct employee is punching. If the percentage is lower than 95%, we create an exception for an administrator to view.

The Biometric Threshold is simply the cutoff of confidence in the facial recognition match. You can change it from the default 95%. Before making any changes, we recommend contacting our support for recommendations.
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1. Go to Grandd Central, navigate to the Account tab and then open up the settings sub-tab.
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2. Click on the Biometric section to reveal the settings.

3. Simply enter a new percentage into the field.
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Note: Findd highly recommends keeping this threshold at the default for optimal performance. Changing this to a low threshold may decrease the accuracy of the exceptions system.

Didn't find what you were looking for? Email our support team at support@findd.io and we'll be glad to help.