Rejection Process
If you need an employee to fix something on a file or form, all you need to do toggle on Reject Submission! The correct process is toggle on Reject Submission instead of hitting Reset Form under Configuration. If you follow the correct process and Reject it, a "please resubmit" message will appear on the employee's end. If you Reset the form, it will clear the fields but won't appear to the employee that it needs to be resubmitted.
If you need to reject a file and return it to the applicant for re-entering, go to File Information and toggle ON Reject Submission > enter your reason for rejection > then hit Save.
The file will be marked back with a clock icon
The employee will be notified to resubmit the form